{"id":9,"date":"2026-01-28T12:26:25","date_gmt":"2026-01-28T12:26:25","guid":{"rendered":"http:\/\/scuzzcards.com\/?page_id=9"},"modified":"2026-05-09T10:00:36","modified_gmt":"2026-05-09T10:00:36","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/scuzzcards.com\/en\/refund_returns\/","title":{"rendered":"Pol\u00edtica de reembolsos y devoluciones"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"9\" class=\"elementor elementor-9\" data-elementor-post-type=\"page\">\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-13d7d0d0 e-flex e-con-boxed e-con e-parent\" data-id=\"13d7d0d0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-12382c9 elementor-widget elementor-widget-html\" data-id=\"12382c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!DOCTYPE html>\r\n<html lang=\"es\">\r\n<head>\r\n<meta charset=\"UTF-8\">\r\n<meta name=\"viewport\" content=\"width=device-width, initial-scale=1.0\">\r\n<title>Pol\u00edtica de Reembolsos y Devoluciones \u2014 Scuzz Cards<\/title>\r\n<style>\r\n  @import url('https:\/\/fonts.googleapis.com\/css2?family=Inter:wght@400;500;600;700;800&display=swap');\r\n\r\n  * { margin: 0; padding: 0; box-sizing: border-box; }\r\n\r\n  .sc-wrap {\r\n    font-family: 'Inter', sans-serif;\r\n    background: #0f0f0f;\r\n    color: #f0f0f0;\r\n    line-height: 1.7;\r\n    width: 100vw;\r\n    position: relative;\r\n    left: 50%;\r\n    right: 50%;\r\n    margin-left: -50vw;\r\n    margin-right: -50vw;\r\n  }\r\n\r\n  .sc-container {\r\n    max-width: 860px;\r\n    margin: 0 auto;\r\n    padding: 0 40px;\r\n  }\r\n\r\n  \/* HERO *\/\r\n  .sc-hero {\r\n    background: linear-gradient(135deg, #1a0533 0%, #2d1057 50%, #1a0533 100%);\r\n    padding: 90px 40px 70px;\r\n    text-align: center;\r\n    position: relative;\r\n    overflow: hidden;\r\n  }\r\n  .sc-hero::before {\r\n    content: '';\r\n    position: absolute;\r\n    top: -50%; left: -50%;\r\n    width: 200%; height: 200%;\r\n    background: radial-gradient(ellipse at center, rgba(124,58,237,0.15) 0%, transparent 60%);\r\n    pointer-events: none;\r\n  }\r\n  .sc-hero-badge {\r\n    display: inline-block;\r\n    background: rgba(124,58,237,0.2);\r\n    border: 1px solid rgba(124,58,237,0.5);\r\n    color: #a78bfa;\r\n    font-size: 12px;\r\n    font-weight: 600;\r\n    letter-spacing: 2px;\r\n    text-transform: uppercase;\r\n    padding: 6px 18px;\r\n    border-radius: 20px;\r\n    margin-bottom: 22px;\r\n  }\r\n  .sc-hero h1 {\r\n    font-size: clamp(1.8rem, 3.5vw, 3rem);\r\n    font-weight: 800;\r\n    background: linear-gradient(135deg, #ffffff 0%, #a78bfa 100%);\r\n    -webkit-background-clip: text;\r\n    -webkit-text-fill-color: transparent;\r\n    background-clip: text;\r\n    margin-bottom: 18px;\r\n    line-height: 1.2;\r\n  }\r\n  .sc-hero p {\r\n    font-size: 1.05rem;\r\n    color: #c4b5fd;\r\n    max-width: 580px;\r\n    margin: 0 auto;\r\n  }\r\n  .sc-update {\r\n    display: inline-block;\r\n    margin-top: 20px;\r\n    font-size: 0.82rem;\r\n    color: #7c6fa0;\r\n  }\r\n\r\n  \/* CONTENT AREA *\/\r\n  .sc-content {\r\n    padding: 80px 40px;\r\n    background: #111;\r\n  }\r\n\r\n  \/* SUMMARY CARDS *\/\r\n  .sc-summary {\r\n    display: grid;\r\n    grid-template-columns: repeat(3, 1fr);\r\n    gap: 20px;\r\n    margin-bottom: 64px;\r\n  }\r\n  .sc-summary-card {\r\n    background: linear-gradient(135deg, #1e0a3c, #2a1050);\r\n    border: 1px solid rgba(124,58,237,0.3);\r\n    border-radius: 16px;\r\n    padding: 24px 20px;\r\n    text-align: center;\r\n  }\r\n  .sc-summary-icon { font-size: 2rem; display: block; margin-bottom: 10px; }\r\n  .sc-summary-card strong {\r\n    display: block;\r\n    color: #fff;\r\n    font-size: 0.95rem;\r\n    font-weight: 700;\r\n    margin-bottom: 6px;\r\n  }\r\n  .sc-summary-card span { color: #a78bfa; font-size: 0.85rem; }\r\n\r\n  \/* SECTIONS *\/\r\n  .sc-section {\r\n    margin-bottom: 56px;\r\n  }\r\n  .sc-section-header {\r\n    display: flex;\r\n    align-items: center;\r\n    gap: 14px;\r\n    margin-bottom: 20px;\r\n    padding-bottom: 14px;\r\n    border-bottom: 1px solid #252525;\r\n  }\r\n  .sc-section-num {\r\n    background: linear-gradient(135deg, #7c3aed, #5b21b6);\r\n    color: #fff;\r\n    font-size: 0.8rem;\r\n    font-weight: 800;\r\n    width: 32px; height: 32px;\r\n    border-radius: 8px;\r\n    display: flex; align-items: center; justify-content: center;\r\n    flex-shrink: 0;\r\n  }\r\n  .sc-section h2 {\r\n    font-size: 1.2rem;\r\n    font-weight: 700;\r\n    color: #fff;\r\n  }\r\n  .sc-section p {\r\n    color: #999;\r\n    font-size: 0.95rem;\r\n    margin-bottom: 14px;\r\n    line-height: 1.75;\r\n  }\r\n  .sc-section p strong { color: #e9d5ff; }\r\n\r\n  \/* LIST *\/\r\n  .sc-list {\r\n    list-style: none;\r\n    display: flex;\r\n    flex-direction: column;\r\n    gap: 10px;\r\n    margin-bottom: 14px;\r\n  }\r\n  .sc-list li {\r\n    display: flex;\r\n    align-items: flex-start;\r\n    gap: 12px;\r\n    color: #999;\r\n    font-size: 0.93rem;\r\n    line-height: 1.65;\r\n  }\r\n  .sc-list li::before {\r\n    content: '\u203a';\r\n    color: #7c3aed;\r\n    font-size: 1.2rem;\r\n    font-weight: 700;\r\n    flex-shrink: 0;\r\n    margin-top: -1px;\r\n  }\r\n  .sc-list li strong { color: #e9d5ff; }\r\n\r\n  \/* ALERT BOXES *\/\r\n  .sc-alert {\r\n    border-radius: 12px;\r\n    padding: 18px 22px;\r\n    margin-bottom: 14px;\r\n    font-size: 0.93rem;\r\n    line-height: 1.65;\r\n    display: flex;\r\n    gap: 14px;\r\n    align-items: flex-start;\r\n  }\r\n  .sc-alert-icon { font-size: 1.2rem; flex-shrink: 0; margin-top: 1px; }\r\n  .sc-alert-green {\r\n    background: rgba(16,185,129,0.08);\r\n    border: 1px solid rgba(16,185,129,0.25);\r\n    color: #6ee7b7;\r\n  }\r\n  .sc-alert-yellow {\r\n    background: rgba(245,158,11,0.08);\r\n    border: 1px solid rgba(245,158,11,0.25);\r\n    color: #fcd34d;\r\n  }\r\n  .sc-alert-red {\r\n    background: rgba(239,68,68,0.08);\r\n    border: 1px solid rgba(239,68,68,0.25);\r\n    color: #fca5a5;\r\n  }\r\n  .sc-alert-purple {\r\n    background: rgba(124,58,237,0.1);\r\n    border: 1px solid rgba(124,58,237,0.3);\r\n    color: #c4b5fd;\r\n  }\r\n\r\n  \/* STEPS *\/\r\n  .sc-steps {\r\n    display: flex;\r\n    flex-direction: column;\r\n    gap: 16px;\r\n    margin-bottom: 14px;\r\n  }\r\n  .sc-step {\r\n    display: flex;\r\n    gap: 18px;\r\n    align-items: flex-start;\r\n    background: #1a1a1a;\r\n    border: 1px solid #252525;\r\n    border-radius: 12px;\r\n    padding: 20px 22px;\r\n  }\r\n  .sc-step-num {\r\n    background: rgba(124,58,237,0.2);\r\n    color: #a78bfa;\r\n    font-weight: 800;\r\n    font-size: 0.9rem;\r\n    width: 32px; height: 32px;\r\n    border-radius: 8px;\r\n    display: flex; align-items: center; justify-content: center;\r\n    flex-shrink: 0;\r\n  }\r\n  .sc-step strong { display: block; color: #fff; font-size: 0.95rem; margin-bottom: 4px; }\r\n  .sc-step span { color: #777; font-size: 0.88rem; }\r\n\r\n  \/* TABLE *\/\r\n  .sc-table {\r\n    width: 100%;\r\n    border-collapse: collapse;\r\n    margin-bottom: 14px;\r\n    font-size: 0.9rem;\r\n  }\r\n  .sc-table th {\r\n    background: rgba(124,58,237,0.15);\r\n    color: #a78bfa;\r\n    font-weight: 700;\r\n    padding: 12px 16px;\r\n    text-align: left;\r\n    font-size: 0.82rem;\r\n    letter-spacing: 0.5px;\r\n  }\r\n  .sc-table td {\r\n    padding: 12px 16px;\r\n    color: #999;\r\n    border-bottom: 1px solid #1f1f1f;\r\n  }\r\n  .sc-table tr:last-child td { border-bottom: none; }\r\n  .sc-table tr:nth-child(even) td { background: rgba(255,255,255,0.02); }\r\n  .sc-table td strong { color: #e9d5ff; }\r\n  .sc-yes { color: #6ee7b7 !important; font-weight: 600; }\r\n  .sc-no { color: #fca5a5 !important; font-weight: 600; }\r\n\r\n  \/* DIVIDER *\/\r\n  .sc-divider {\r\n    height: 1px;\r\n    background: linear-gradient(90deg, transparent, rgba(124,58,237,0.3), transparent);\r\n    margin: 56px 0;\r\n  }\r\n\r\n  \/* CTA *\/\r\n  .sc-cta {\r\n    padding: 80px 40px;\r\n    background: #0f0f0f;\r\n    text-align: center;\r\n  }\r\n  .sc-cta h2 {\r\n    font-size: clamp(1.5rem, 2.5vw, 2.2rem);\r\n    font-weight: 800; color: #fff; margin-bottom: 14px;\r\n  }\r\n  .sc-cta p {\r\n    color: #777; margin-bottom: 36px;\r\n    font-size: 0.97rem; max-width: 500px;\r\n    margin-left: auto; margin-right: auto;\r\n  }\r\n  .sc-cta-btns { display: flex; gap: 14px; justify-content: center; flex-wrap: wrap; }\r\n  .sc-btn-primary {\r\n    background: linear-gradient(135deg, #7c3aed, #5b21b6);\r\n    color: #fff; padding: 14px 32px;\r\n    border-radius: 10px; font-weight: 700;\r\n    font-size: 0.95rem; text-decoration: none;\r\n    transition: opacity 0.2s, transform 0.2s; display: inline-block;\r\n  }\r\n  .sc-btn-primary:hover { opacity: 0.9; transform: translateY(-2px); }\r\n  .sc-btn-secondary {\r\n    background: transparent; color: #a78bfa;\r\n    border: 1px solid rgba(124,58,237,0.5);\r\n    padding: 14px 32px; border-radius: 10px;\r\n    font-weight: 600; font-size: 0.95rem;\r\n    text-decoration: none;\r\n    transition: background 0.2s, transform 0.2s; display: inline-block;\r\n  }\r\n  .sc-btn-secondary:hover { background: rgba(124,58,237,0.1); transform: translateY(-2px); }\r\n\r\n  @media (max-width: 768px) {\r\n    .sc-summary { grid-template-columns: 1fr; }\r\n    .sc-hero, .sc-content, .sc-cta { padding-left: 20px; padding-right: 20px; }\r\n    .sc-container { padding: 0 20px; }\r\n    .sc-table { font-size: 0.82rem; }\r\n    .sc-table th, .sc-table td { padding: 10px 12px; }\r\n  }\r\n<\/style>\r\n<\/head>\r\n<body>\r\n<div class=\"sc-wrap\">\r\n\r\n  <!-- HERO -->\r\n  <section class=\"sc-hero\">\r\n    <div class=\"sc-container\">\r\n      <div class=\"sc-hero-badge\">\ud83d\udccb Pol\u00edtica oficial<\/div>\r\n      <h1>Reembolsos y Devoluciones<\/h1>\r\n      <p>Tu satisfacci\u00f3n es lo primero. Si algo no va bien con tu pedido, estamos aqu\u00ed para solucionarlo r\u00e1pido y sin complicaciones.<\/p>\r\n      <span class=\"sc-update\">\u00daltima actualizaci\u00f3n: mayo de 2026<\/span>\r\n    <\/div>\r\n  <\/section>\r\n\r\n  <!-- CONTENT -->\r\n  <section class=\"sc-content\">\r\n    <div class=\"sc-container\">\r\n\r\n      <!-- RESUMEN -->\r\n      <div class=\"sc-summary\">\r\n        <div class=\"sc-summary-card\">\r\n          <span class=\"sc-summary-icon\">\ud83d\udce6<\/span>\r\n          <strong>14 d\u00edas<\/strong>\r\n          <span>Para solicitar devoluci\u00f3n<\/span>\r\n        <\/div>\r\n        <div class=\"sc-summary-card\">\r\n          <span class=\"sc-summary-icon\">\ud83d\udc9c<\/span>\r\n          <strong>Sin preguntas<\/strong>\r\n          <span>Si llega da\u00f1ada, la reponemos<\/span>\r\n        <\/div>\r\n        <div class=\"sc-summary-card\">\r\n          <span class=\"sc-summary-icon\">\u26a1<\/span>\r\n          <strong>3-5 d\u00edas h\u00e1biles<\/strong>\r\n          <span>Para procesar el reembolso<\/span>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <!-- 1. DERECHO DE DESISTIMIENTO -->\r\n      <div class=\"sc-section\">\r\n        <div class=\"sc-section-header\">\r\n          <div class=\"sc-section-num\">1<\/div>\r\n          <h2>Derecho de desistimiento<\/h2>\r\n        <\/div>\r\n        <p>De acuerdo con la normativa europea de comercio electr\u00f3nico, tienes derecho a desistir de tu compra en un plazo de <strong>14 d\u00edas naturales<\/strong> desde la recepci\u00f3n del pedido, sin necesidad de justificaci\u00f3n.<\/p>\r\n        <div class=\"sc-alert sc-alert-purple\">\r\n          <span class=\"sc-alert-icon\">\u2139\ufe0f<\/span>\r\n          <span>Este derecho aplica a compras realizadas como consumidor particular. Para ejercerlo, solo tienes que contactarnos dentro del plazo indicado.<\/span>\r\n        <\/div>\r\n        <p>Para ejercer el derecho de desistimiento, cont\u00e1ctanos a trav\u00e9s de nuestro formulario de contacto o por email indicando el n\u00famero de pedido y el motivo.<\/p>\r\n      <\/div>\r\n\r\n      <div class=\"sc-divider\"><\/div>\r\n\r\n      <!-- 2. CARTA DA\u00d1ADA O INCORRECTA -->\r\n      <div class=\"sc-section\">\r\n        <div class=\"sc-section-header\">\r\n          <div class=\"sc-section-num\">2<\/div>\r\n          <h2>Carta da\u00f1ada o pedido incorrecto<\/h2>\r\n        <\/div>\r\n        <p>Aunque embalamos cada carta con el m\u00e1ximo cuidado (sleeve + toploader + embalaje acolchado), si tu carta llega da\u00f1ada o recibes una carta incorrecta, <strong>lo solucionamos sin coste adicional para ti.<\/strong><\/p>\r\n        <div class=\"sc-alert sc-alert-green\">\r\n          <span class=\"sc-alert-icon\">\u2705<\/span>\r\n          <span><strong>Reposici\u00f3n gratuita:<\/strong> Te enviamos la carta correcta o en buen estado sin gastos de env\u00edo adicionales.<\/span>\r\n        <\/div>\r\n        <div class=\"sc-alert sc-alert-yellow\">\r\n          <span class=\"sc-alert-icon\">\u26a0\ufe0f<\/span>\r\n          <span>Es imprescindible que <strong>fotograf\u00edes la carta y el embalaje<\/strong> al recibirlo antes de abrir el paquete. Necesitamos esas fotos para gestionar la incidencia.<\/span>\r\n        <\/div>\r\n        <p>Dispones de <strong>48 horas desde la recepci\u00f3n<\/strong> para comunicarnos cualquier incidencia de este tipo.<\/p>\r\n      <\/div>\r\n\r\n      <div class=\"sc-divider\"><\/div>\r\n\r\n      <!-- 3. QU\u00c9 SE ACEPTA Y QU\u00c9 NO -->\r\n      <div class=\"sc-section\">\r\n        <div class=\"sc-section-header\">\r\n          <div class=\"sc-section-num\">3<\/div>\r\n          <h2>\u00bfQu\u00e9 devoluciones se aceptan?<\/h2>\r\n        <\/div>\r\n        <table class=\"sc-table\">\r\n          <thead>\r\n            <tr>\r\n              <th>Motivo<\/th>\r\n              <th>\u00bfSe acepta?<\/th>\r\n              <th>Gastos de env\u00edo<\/th>\r\n            <\/tr>\r\n          <\/thead>\r\n          <tbody>\r\n            <tr>\r\n              <td>Carta da\u00f1ada en el env\u00edo<\/td>\r\n              <td class=\"sc-yes\">\u2713 S\u00ed<\/td>\r\n              <td>A cargo de Scuzz Cards<\/td>\r\n            <\/tr>\r\n            <tr>\r\n              <td>Carta incorrecta recibida<\/td>\r\n              <td class=\"sc-yes\">\u2713 S\u00ed<\/td>\r\n              <td>A cargo de Scuzz Cards<\/td>\r\n            <\/tr>\r\n            <tr>\r\n              <td>Desistimiento (14 d\u00edas)<\/td>\r\n              <td class=\"sc-yes\">\u2713 S\u00ed<\/td>\r\n              <td>A cargo del comprador<\/td>\r\n            <\/tr>\r\n            <tr>\r\n              <td>Carta en buen estado, arrepentimiento tras 14 d\u00edas<\/td>\r\n              <td class=\"sc-no\">\u2717 No<\/td>\r\n              <td>\u2014<\/td>\r\n            <\/tr>\r\n            <tr>\r\n              <td>Carta abierta o manipulada indebidamente<\/td>\r\n              <td class=\"sc-no\">\u2717 No<\/td>\r\n              <td>\u2014<\/td>\r\n            <\/tr>\r\n            <tr>\r\n              <td>Producto abierto (sobres\/ETB\/Cajas\/Booster Box\/Mystery Box)<\/td>\r\n              <td class=\"sc-no\">\u2717 No<\/td>\r\n              <td>\u2014<\/td>\r\n            <\/tr>\r\n          <\/tbody>\r\n        <\/table>\r\n      <\/div>\r\n\r\n      <div class=\"sc-divider\"><\/div>\r\n\r\n      <!-- 4. C\u00d3MO INICIAR UNA DEVOLUCI\u00d3N -->\r\n      <div class=\"sc-section\">\r\n        <div class=\"sc-section-header\">\r\n          <div class=\"sc-section-num\">4<\/div>\r\n          <h2>C\u00f3mo iniciar una devoluci\u00f3n<\/h2>\r\n        <\/div>\r\n        <p>El proceso es sencillo. Sigue estos pasos y lo gestionamos lo antes posible:<\/p>\r\n        <div class=\"sc-steps\">\r\n          <div class=\"sc-step\">\r\n            <div class=\"sc-step-num\">1<\/div>\r\n            <div>\r\n              <strong>Cont\u00e1ctanos<\/strong>\r\n              <span>Escr\u00edbenos por email o desde la p\u00e1gina de contacto indicando tu n\u00famero de pedido y el motivo de la devoluci\u00f3n.<\/span>\r\n            <\/div>\r\n          <\/div>\r\n          <div class=\"sc-step\">\r\n            <div class=\"sc-step-num\">2<\/div>\r\n            <div>\r\n              <strong>Env\u00edanos fotos<\/strong>\r\n              <span>Si la carta lleg\u00f3 da\u00f1ada, adjunta fotograf\u00edas del estado de la carta y del embalaje exterior.<\/span>\r\n            <\/div>\r\n          <\/div>\r\n          <div class=\"sc-step\">\r\n            <div class=\"sc-step-num\">3<\/div>\r\n            <div>\r\n              <strong>Te confirmamos la soluci\u00f3n<\/strong>\r\n              <span>En menos de 24h te indicamos si procede reposici\u00f3n, reembolso o recogida del producto.<\/span>\r\n            <\/div>\r\n          <\/div>\r\n          <div class=\"sc-step\">\r\n            <div class=\"sc-step-num\">4<\/div>\r\n            <div>\r\n              <strong>Reembolso o reposici\u00f3n<\/strong>\r\n              <span>Procesamos el reembolso en 3-5 d\u00edas h\u00e1biles o enviamos la nueva carta con seguimiento.<\/span>\r\n            <\/div>\r\n          <\/div>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <div class=\"sc-divider\"><\/div>\r\n\r\n      <!-- 5. REEMBOLSOS -->\r\n      <div class=\"sc-section\">\r\n        <div class=\"sc-section-header\">\r\n          <div class=\"sc-section-num\">5<\/div>\r\n          <h2>Plazos y m\u00e9todos de reembolso<\/h2>\r\n        <\/div>\r\n        <p>Una vez aprobada la devoluci\u00f3n, procesamos el reembolso en un plazo de <strong>3 a 5 d\u00edas h\u00e1biles.<\/strong><\/p>\r\n        <ul class=\"sc-list\">\r\n          <li>El reembolso se realiza <strong>por el mismo m\u00e9todo de pago<\/strong> utilizado en la compra.<\/li>\r\n          <li>Si pagaste con tarjeta, el abono puede tardar entre <strong>3-10 d\u00edas h\u00e1biles adicionales<\/strong> en reflejarse seg\u00fan tu banco.<\/li>\r\n          <li>Si pagaste con PayPal, el reembolso es inmediato una vez procesado.<\/li>\r\n          <li>Los gastos de env\u00edo originales <strong>solo se reembolsan<\/strong> si el error fue nuestro (carta da\u00f1ada o incorrecta).<\/li>\r\n        <\/ul>\r\n      <\/div>\r\n\r\n      <div class=\"sc-divider\"><\/div>\r\n\r\n      <!-- 6. CONDICI\u00d3N DE DEVOLUCI\u00d3N -->\r\n      <div class=\"sc-section\">\r\n        <div class=\"sc-section-header\">\r\n          <div class=\"sc-section-num\">6<\/div>\r\n          <h2>Condici\u00f3n del producto devuelto<\/h2>\r\n        <\/div>\r\n        <p>Para que podamos aceptar una devoluci\u00f3n por desistimiento, la carta debe cumplir estas condiciones:<\/p>\r\n        <ul class=\"sc-list\">\r\n          <li>Debe estar en el <strong>mismo estado en que fue recibida<\/strong>, sin manipulaci\u00f3n adicional.<\/li>\r\n          <li>Debe ir embalada de forma que <strong>no sufra da\u00f1os durante el env\u00edo de vuelta<\/strong>.<\/li>\r\n          <li>Debe incluir, si lo hubiera, el <strong>embalaje original<\/strong> (sleeve, toploader, etc.).<\/li>\r\n        <\/ul>\r\n        <div class=\"sc-alert sc-alert-red\">\r\n          <span class=\"sc-alert-icon\">\ud83d\udeab<\/span>\r\n          <span>No se aceptan devoluciones de cartas que hayan sido <strong>manipuladas, marcadas, dobladas<\/strong> o que presenten un estado diferente al recibido.<\/span>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <div class=\"sc-divider\"><\/div>\r\n\r\n      <!-- 7. CONTACTO -->\r\n      <div class=\"sc-section\">\r\n        <div class=\"sc-section-header\">\r\n          <div class=\"sc-section-num\">7<\/div>\r\n          <h2>\u00bfTienes alguna duda?<\/h2>\r\n        <\/div>\r\n        <p>Si tienes cualquier pregunta sobre esta pol\u00edtica o necesitas ayuda con tu pedido, cont\u00e1ctanos. Respondemos en menos de 24 horas y siempre de persona a persona, sin bots.<\/p>\r\n        <div class=\"sc-alert sc-alert-purple\">\r\n          <span class=\"sc-alert-icon\">\ud83d\udc9c<\/span>\r\n          <span>Somos coleccionistas igual que t\u00fa. Si algo no va bien, lo solucionamos. Esa es nuestra promesa.<\/span>\r\n        <\/div>\r\n      <\/div>\r\n\r\n    <\/div>\r\n  <\/section>\r\n\r\n  <!-- CTA -->\r\n  <section class=\"sc-cta\">\r\n    <div class=\"sc-container\">\r\n      <h2>\u00bfNecesitas iniciar una devoluci\u00f3n?<\/h2>\r\n      <p>Cont\u00e1ctanos ahora y lo gestionamos en menos de 24 horas. Sin complicaciones.<\/p>\r\n      <div class=\"sc-cta-btns\">\r\n        <a href=\"\/en\/contacto\/\" class=\"sc-btn-primary\">Contactar ahora \u2192<\/a>\r\n        <a href=\"\/en\/tienda\/\" class=\"sc-btn-secondary\">Seguir comprando<\/a>\r\n      <\/div>\r\n    <\/div>\r\n  <\/section>\r\n\r\n<\/div>\r\n<\/body>\r\n<\/html>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de Reembolsos y Devoluciones \u2014 Scuzz Cards \ud83d\udccb Pol\u00edtica oficial Reembolsos y Devoluciones Tu satisfacci\u00f3n es lo primero. Si algo no va bien con tu pedido, estamos aqu\u00ed para solucionarlo r\u00e1pido y sin complicaciones. \u00daltima actualizaci\u00f3n: mayo de 2026 \ud83d\udce6 14 d\u00edas Para solicitar devoluci\u00f3n \ud83d\udc9c Sin preguntas Si llega da\u00f1ada, la reponemos \u26a1 [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-9","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"trp-custom-language-flag":false,"mailpoet_newsletter_max":false,"menu-24x24":false,"menu-36x36":false,"menu-48x48":false,"woocommerce_thumbnail":false,"woocommerce_single":false,"woocommerce_gallery_thumbnail":false},"uagb_author_info":{"display_name":"trt trt","author_link":"https:\/\/scuzzcards.com\/en\/author\/scuzz-storegmail-com\/"},"uagb_comment_info":0,"uagb_excerpt":"Pol\u00edtica de Reembolsos y Devoluciones \u2014 Scuzz Cards \ud83d\udccb Pol\u00edtica oficial Reembolsos y Devoluciones Tu satisfacci\u00f3n es lo primero. Si algo no va bien con tu pedido, estamos aqu\u00ed para solucionarlo r\u00e1pido y sin complicaciones. \u00daltima actualizaci\u00f3n: mayo de 2026 \ud83d\udce6 14 d\u00edas Para solicitar devoluci\u00f3n \ud83d\udc9c Sin preguntas Si llega da\u00f1ada, la reponemos \u26a1&hellip;","_links":{"self":[{"href":"https:\/\/scuzzcards.com\/en\/wp-json\/wp\/v2\/pages\/9","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/scuzzcards.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/scuzzcards.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/scuzzcards.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/scuzzcards.com\/en\/wp-json\/wp\/v2\/comments?post=9"}],"version-history":[{"count":15,"href":"https:\/\/scuzzcards.com\/en\/wp-json\/wp\/v2\/pages\/9\/revisions"}],"predecessor-version":[{"id":5207,"href":"https:\/\/scuzzcards.com\/en\/wp-json\/wp\/v2\/pages\/9\/revisions\/5207"}],"wp:attachment":[{"href":"https:\/\/scuzzcards.com\/en\/wp-json\/wp\/v2\/media?parent=9"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}